Repairs
We have a fully equipped repair facility and a staff of 8 repair technicians that can provide a full range of service on brass, woodwind, percussion and string instruments. Servicing Manitoba for over 11 years we are the repair site of choice for many schools around the province and many of Winnipeg's professional musicians. We stock replacement parts so turn around time on repairs is kept to a minimum.
FREQUENTLY ASKED QUESTIONS
We've been in this business for over 11 years and we've seen it all, here are some common questions:
1) Can you give me a repair estimate?
Yes we can, but we need to see the instrument in person. All estimates are free and can be done while you wait. What sounds like a complex problem on the phone might be fixed easily or that small dent might lead to other problems.
2) My mouthpiece is stuck. What should I do?
BRING THE INSTRUMENT IN. Brass mouthpieces seem fairly simple to fix; Grab a pair of pliers and pull right? WRONG! This can ruin both the mouthpiece and the instrument. Some band teachers have a special tool to remove the mouthpiece, if not bring it in to us. It's easy, quick and generally inexpensive (especially when compared to repair costs for a broken instrument!)
3) How often should I bring my instrument in?
You should bring it in to have a repair technician look at it once a year. Just because you bring an instrument in, it doesn't mean that it is going to cost a fortune to fix it. Preventative maintenance is much cheaper and faster than repairing a major problem. If students are trying to play an instrument that is not properly tuned up they often lose interest because it is harder to play and they are not progressing. A well maintained instrument leads to an enthusiastic musician!
4) How much is my instrument worth?
As in the case with repair estimates, we have to see the instrument. One of the major factors in determining how much an instrument is worth is the condition the instrument is in. We can give you verbal or written estimates, but we have to see the instrument in person!
5) It’s just a small dent, just let me grab my hammer and my soldering gun
Well technically this isn’t a question but you’ll save yourself many questions by bringing it into the store. Imagine trying to fix your computer or your car with a hammer and a screwdriver and you’ll get the idea. Our repair department is equipped with the proper tools to quickly and properly fix any problem you may have. The home repair job always leads to more problems.
6) How old is my instrument?
First find the brand of the instrument, and then the serial number.
Follow the links below to date your instrument.
We stock replacement parts so turn around time on repairs is is quick!
ULTRASONIC CLEANING
Winnipeg's first Ultrasonic Equipped Musical Instrument Repair Shop!
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What is Ultrasonic Cleaning?
- Environmentally friendly & safe
- Eliminates the need for dangerous acids
- Able to clean interior and exterior surfaces
- Removes calcium and lime deposits
- Extremely Fast
- Proven better than mechanical & chemical cleaning
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Ultrasonic cleaning is the result of high frequency sound waves introduced into a cleaning liquid by means of a series of "transducers" mounted to the cleaning tank. The sound travels throughout the tank and creates waves of compression and expansion in the liquid. In the compression wave, the molecules of the cleaning liquid are tightly compressed together.

Conversely, in the expansion wave, the molecules are rapidly pulled apart. The expansion is so dramatic that the molecules are ripped apart, creating microscopic bubbles.The bubbles contain a partial vacuum while they exist. As the pressure around them becomes greater, they collapse producing a very intense cleaning/scrubbing action.When utilizing soft detergents designed for this specific appication, a synergistic cleaning action is produced.
- Rates starting at only $35!
- Average cleaning time 25 minutes!
- Pick-up time determined on first come, first served basis.
- In some cases, instruments can be picked up on the same day!
For optimal playing performance, Quest Musique recommends
that you have your instrument cleaned once every 6 months.
INSTRUMENT MAINTENANCE TIPS
Knowing basic maintenance information will help you keep your instrument in much better playing condition.
Listed below are some basic pointers for keeping your instrument in good shape.
FLUTE
- Use the cleaning rod and a cloth to clean the inside tubing directly when you are finished playing.
- Wipe the outside of the flute to remove fingerprints, being careful to avoid touching the edges of the pads.
- Cigarette papers can be used to eliminate sticky pads. Slip a sheet (not the sticky part) under the open pad, depress the key, and pull the paper away. If this doesn’t work after two or three tries, bring the problem to a repair shop. Too many tries can tear the pads.
- A soft brush (a clean paint brush) is good for removing dust and other debris that accumulates under the keys. Do this gently so you don’t knock any springs.
- Never use any type of silver polish as it will ruin the pads.
- Don’t attempt any screw adjustments. This is a delicate job needing experience.
- It is important to keep all of the accessories properly stored in your case. Loose accessories can damage the instrument. It is also important not to put music in your case as forcing it inside can damage the instrument.
- Once a year, your instrument should be checked by a repair technician to enure that there are no leaks and that the corks are in good condition.
Suggested Maintenance Supplies:
Polishing Cloth, Cleaning Rod, Cigarette papers.